• It is the procedure executed by airlines to identify passengers, check out baggage and issue boarding passes. It may be executed at check-in counters, on line, at self-service terminals and through mobile apps for cell phones and tablets.
• Airlines are responsible for all passenger services and organization of queues during this stage.
• After checking in, passengers must go to their designated boarding gate at a defined time.

• Most of the times, you must arrive at least one hour before your flight is schedule to depart for national flights, and two hours for international flights. Check beforehand with your airline about this requirement.

• If you are carrying no baggage or only with carry-on baggage, you must acquire your boarding pass and go directly to the boarding gate indicated by the airline at the time informed by the company.
• If you have baggage to check out, go to the airline's check-in counter, making sure you have time to identify yourself, check out your baggage and show up at the boarding gate at the time informed by the airline.
• Some airlines have exclusive counters for checking out baggage.

• For domestic flights, carry-on baggage must not be larger than 115 cm (taking into account height + length + width) and must not weigh more than 5 kg.
• In case these specifications are not met, the airline may require you to check out your baggage.

• The weight limits allowed for check-out baggage depend on the size of the aircraft or the class the passenger is seated (first or business class, for example).
• On average, each passenger may carry up to 23 kg in domestic flights.
• Airlines are authorized to charge for overweight when you check in, and these surcharges may reach up to 0.5% of the air fare per excess kilogram.
• Airlines may also refuse to transport overweight baggage, or carry such baggage on another flight.

• In general, surfboards, bikes, musical instruments and other types of special baggage must be included in the baggage weight calculations, as with ordinary baggage.
• For more information on other special items and equipment (including sports materials), check with your airline.

• Passengers ought to avoid placing valuable items (such as jewelry and electronic devices) inside checked-out baggage.
• If this is necessary, you may declare the value of such valuable items at the check-in counter. In order to do so, ask the airline for a specific form, according to which the airline shall become responsible for all declared items - provided you pay a fee once all valuable items declared have been confirmed.
• Receipts are usually required as proof of the value of the item to be included with your check-out baggage. Check these fees with your airline.

• All information on scheduled flights can be found on monitors located throughout the airports.
• Flight departure and arrival times are provided by the airlines. It is important for passengers to pay close attention to all information regarding their flight, as it may be subject to changes.
• It is also possible to check arrival and departure times through the Infraero mobile app (Android, IOS e Windows Phone).

Access to boarding halls is restricted to passengers holding valid boarding passes issued by an airline for boarding at the airport, with dates and times deemed compatible with their presentation at the airport.

Baggage carts are not allowed at boarding halls. They are available at airports for use in public areas of passenger terminals.

X-ray inspections are mandatory and are in compliance with international safety regulations.

• Before entering the boarding hall, passengers must go through metal detectors and carry-on baggage must go through the X-ray inspection.
• Passengers are not allowed to carry cutting or perforating objects (such as Swiss knives, scissors, nail files, among others), pyrotechnic products or products that generate fire or smoke. Therefore, these items shall be discarded at the moment of inspection, which is also the standard procedure for international flights.
• Please remember to remove from pockets coins, cell phones, keys and other metal objects, placing them on a tray along with your seatbelt for X-ray inspection.
• You may also have to take off your shoes, coat and hat, if required by the inspection staff.
• Suitcases, purses, briefcases and similar items may be opened and inspected in the presence of the passenger.

• People with pacemakers and cochlear implants are exempt from X-ray inspection, provided they present documents that attest their condition. Passengers that claim to be unable to go through X-ray inspection shall be submitted to a pat down.
• Pregnant women may, upon request, be inspected with a manual metal detector or through a pat down.

• Pat down (frisking) is an alternative or supplementary safety measure, to be applied in specific cases. It is carried out by a police officer or civil aviation protection agent, in this case with the consent of the inspected person. It consists of a personal inspection, including clothing items and other accessories. It must be carried out by someone of the same sex as the person being inspected, in a private room, in a discreet manner and in the presence of a witness, if the inspected person so requires.
• In case a passenger refuses to be submitted to a personal inspection, they will be denied access to the boarding hall and the public safety authorities at the airport may be called up to assess the situation.

• In some cases, passengers may be prevented from boarding the aircraft originally set for their flight. This may happen when the aircraft needs to undergo non-scheduled maintenance works, for example.

• Every time a plane arrives at an airport, it is inspected by the respective airline's maintenance staff. If any maintenance works are required, passengers must switch planes, and companies not always have extra planes at their disposal in a given location. Thus, passengers will have to be accommodated on other flights.

• Airlines may change seats previously selected by passengers. The selection of seats may be done on line, at the moment you purchase your ticket, when you check in on line or at the check-in counter at the airport.

• In case of operational needs, airlines may re-accommodate passengers in seats different from the ones initially selected or allow passengers to choose seats freely upon boarding, with no previous notification required.

• Some electronic devices may be used during flights, including during takeoff and landing. Some airlines, however, do not allow the use of electronic devices that emit electromagnetic waves, such as cell phones, notebooks, music and video players (MP4/MP4 players, tablets and other devices), digital photo or video cameras, etc. Each airline may allow passengers to use these electronic devices or not.

• Some airlines provide specific on-board Wi-Fi and entertainment services; check with your airline for more information.

• Contact your airline, preferably at their counter at the airport or within 15 days after arrival, and report the situation to the company through a form provided by the airline or through any other form of statement made in writing.
• In order to file your complaint, you must present proof that your baggage has been checked out.
• In case your baggage is located by the airline, it shall be returned to the address informed.
• Baggage retains its lost/misplaced status for a maximum period of 30 days (for national flights) or 21 days (for international flights). In case it is not located and delivered within this deadline, the company shall reimburse the passenger.

• The fares charged by taxi drivers at Brazilian airports are set by their union or by a competent local authority - usually, the local municipal government.
• Registered airport taxi drivers have to comply with quality standards in order to provide safety and comfort to passengers.
• Should it be required, passengers may ask the representative of the registered taxi drivers for a vehicle equipped with accessibility devices.
• Public transport is regulated and provided by a competent local public authority - either at the municipal, state or federal district level.

Be careful when filling out your name while purchasing your ticket, as discrepancies between the name on the ticket and on your identification document may cause problems or even prevent you from boarding.

Travel insurance may be purchased when you book your airplane ticket. Please remember that travel insurance is not mandatory to enter Brazil.

Although Brazil does not require immunization proof, make sure all your vaccines are up-to-date. Depending on your travel conditions, other vaccines may be recommended (for yellow fever, for example).

• A few orientations:

• Make an appointment with your physician for a check-up, especially if you suffer from any illness.
• Avoid travels when suffering from an acute infectious disease.
• If you need to take medication during your trip, procure a medical prescription and keep it with you at all times. Please remember to acquire enough medication for the entire duration of your trip.

• It is the procedure executed by airlines to identify passengers, check out baggage and issue boarding passes. It may be executed at check-in counters, on line, at self-service terminals and through mobile apps for cell phones and tablets.
• Airlines are responsible for all passenger services and organization of queues during this stage.
• After checking in, passengers must go to their designated boarding gate at a defined time.

• Most of the times, you must arrive at least one hour before your flight is schedule to depart for national flights, and two hours for international flights. Check beforehand with your airline about this requirement.

• If you are carrying no baggage or only with carry-on baggage, you must acquire your boarding pass and go directly to the boarding gate indicated by the airline at the time informed by the company.
• If you have baggage to check out, go to the airline's check-in counter, making sure you have time to identify yourself, check out your baggage and show up at the boarding gate at the time informed by the airline.
• Some airlines have exclusive counters for checking out baggage.

• For domestic flights, carry-on baggage must not be larger than 115 cm (taking into account height + length + width) and must not weigh more than 5 kg.
• In case these specifications are not met, the airline may require you to check out your baggage.

Pay close attention: The transportation of liquids in international flights must comply with the following rules:

• Liquids, gels and pastes must be placed inside a transparent plastic bag holding up to 1 liter (approximately 20 cm x 20 cm), which must be presented during X-ray inspection separately from the rest of your baggage. Pay close attention as each recipient may not exceed 100 ml. Liquids in flasks with a volume exceeding 100 ml may not be transported along with your carry-on baggage, even if the recipient is not full.
• Perfumes, beverages and other liquids purchased at duty-free shops must be stored inside a sealed bag and you must keep with you the receipt, dated the same day of your departure. This measure does not guarantee that the sealed bag will be accepted by customs authorities in other countries. In case of connection flights, check with your airline about the possibility of foreign authorities retaining your products.
• Medication must be accompanied by its respective medical prescription, which must be presented at X-ray inspection.

• The weight limits allowed for check-out baggage depend on the size of the aircraft or the class the passenger is seated (first or business class, for example).
• On average, each passenger may carry up to 23 kg in domestic flights.
• Airlines are authorized to charge for overweight when you check in, and these surcharges may reach up to 0.5% of the air fare per excess kilogram.
• Airlines may also refuse to transport overweight baggage, or carry such baggage on another flight.

• In general, surfboards, bikes, musical instruments and other types of special baggage must be included in the baggage weight calculations, as with ordinary baggage.
• For more information on other special items and equipment (including sports materials), check with your airline.

• Passengers ought to avoid placing valuable items (such as jewelry and electronic devices) inside checked-out baggage.
• If this is necessary, you may declare the value of such valuable items at the check-in counter. In order to do so, ask the airline for a specific form, according to which the airline shall become responsible for all declared items - provided you pay a fee once all valuable items declared have been confirmed.
• Receipts are usually required as proof of the value of the item to be included with your check-out baggage. Check these fees with your airline.

• Australian, Canadian, American and Japanese tourists are officially exempt from presenting a visa for pleasure trips to Brazil during the period ranging from July 5 to October 28, 2016.
• This exemption is valid for a non-extendable stay of up to 90 days within the Brazilian national territory, from the date of first entry in Brazil.
• In addition to the identification documents, travelers must present their Olympic and/or Paralympic credentials, which will exempt their holders from having to obtain a visa to enter Brazil. Passengers who do not present a credential shall be subject to standard migration control regulations.
• This visa exemption does not apply to foreigners who intend to carry out remunerated or employment activities, participate in research activities, internships, studies and social/volunteering activities, as well as carry out technical assistance activities, missionary/religious work or artistic activities.
• In order to find out if you need a visa to enter Brazil, check the general visa regime framework, elaborated by the Ministry of Foreign Affairs, always bearing in mind that the visa must be in accordance with the purpose of your trip, depending on your country of origin and on the situations in which it is required.

• The maximum length of stay in Brazil depends on the traveler's nationality and the type of visa held. On average, the maximum length of stay for foreigners in Brazil in pleasure or business trips is 90 days starting on the day they enter the country, with a possible extension for another 90 days, totaling a maximum limit of 180 days per year.
• It is important to stress that such extension is not automatic; it must be petitioned before competent authorities (the Federal Police). You can find more information at here and http://www.pf.gov.br/servicos/estrangeiro/novos-procedimentos-nos-processos-de-prorrogacao-de-estudante
• If foreigners stay in the country after their maximum length of stay, they shall be imposed a daily fine amounting to BRL 8.28, and encumbrances may reach a total amount of BRL 827.75. Payment is made when travelers return to Brazil.

• The entry and exit control card must be duly filled out and presented by foreigners when entering Brazil, and it should be properly kept until they leave the country, when it shall be collected by the Federal Police. Fill out your form and print it at
• In case of loss or other setbacks with regard to your entry and exit control card, check with your airline. This card is also available at land immigration control posts of the Federal Police.

• All information on scheduled flights can be found on monitors located throughout the airports.
• Flight departure and arrival times are provided by the airlines. It is important for passengers to pay close attention to all information regarding their flight, as it may be subject to changes.
• It is also possible to check arrival and departure times through the Infraero mobile app (Android, IOS e Windows Phone).

Access to boarding halls is restricted to passengers holding valid boarding passes issued by an airline for boarding at the airport, with dates and times deemed compatible with their presentation at the airport.

Baggage carts are not allowed at boarding halls. They are available at airports for use in public areas of passenger terminals.

X-ray inspections are mandatory and are in compliance with international safety regulations.

• Before entering the boarding hall, passengers must go through metal detectors and carry-on baggage must go through the X-ray inspection.
• Passengers are not allowed to carry cutting or perforating objects (such as Swiss knives, scissors, nail files, among others), pyrotechnic products or products that generate fire or smoke. Therefore, these items shall be discarded at the moment of inspection, which is also the standard procedure for international flights.
• Please remember to remove from pockets coins, cell phones, keys and other metal objects, placing them on a tray along with your seatbelt for X-ray inspection.
• You may also have to take off your shoes, coat and hat, if required by the inspection staff.
• Suitcases, purses, briefcases and similar items may be opened and inspected in the presence of the passenger.

• People with pacemakers and cochlear implants are exempt from X-ray inspection, provided they present documents that attest their condition. Passengers that claim to be unable to go through X-ray inspection shall be submitted to a pat down.
• Pregnant women may, upon request, be inspected with a manual metal detector or through a pat down.

• Pat down (frisking) is an alternative or supplementary safety measure, to be applied in specific cases. It is carried out by a police officer or civil aviation protection agent, in this case with the consent of the inspected person. It consists of a personal inspection, including clothing items and other accessories. It must be carried out by someone of the same sex as the person being inspected, in a private room, in a discreet manner and in the presence of a witness, if the inspected person so requires.
• In case a passenger refuses to be submitted to a personal inspection, they will be denied access to the boarding hall and the public safety authorities at the airport may be called up to assess the situation.

Boarding gate changes

It is important to highlight that boarding gates may be subject to changes due to aircraft accommodation arrangements, in order to provide more comfort to passengers or to comply with scheduled flight times. Therefore, passengers must pay close attention to all announcements regarding boarding calls and to the arrival and departure information monitors.

In some cases, passengers may be prevented from boarding the aircraft originally set for their flight. This may happen when the aircraft needs to undergo non-scheduled maintenance works, for example.

• Every time a plane arrives at an airport, it is inspected by the respective airline's maintenance staff. If any maintenance works are required, passengers must switch planes, and companies not always have extra planes at their disposal in a given location. Thus, passengers will have to be accommodated on other flights.

Airlines may change seats previously selected by passengers. The selection of seats may be done on line, at the moment you purchase your ticket, when you check in on line or at the check-in counter at the airport.

• In case of operational needs, airlines may re-accommodate passengers in seats different from the ones initially selected or allow passengers to choose seats freely upon boarding, with no previous notification required.

Some companies offer free on-board snacks, while others charge for this service. In case of any doubts, check with your airline.

Smoke

It is not allowed to smoke inside the aircraft, regardless of flight time. In case this regulation is not complied with, smokers will face charges in accordance with Article 261 of the Brazilian Criminal Code, which sets forth a sentence of two to five years in prison for exposing aircraft to operational hazards.

Some electronic devices may be used during flights, including during takeoff and landing. Some airlines, however, do not allow the use of electronic devices that emit electromagnetic waves, such as cell phones, notebooks, music and video players (MP4/MP4 players, tablets and other devices), digital photo or video cameras, etc. Each airline may allow passengers to use these electronic devices or not.

• Some airlines provide specific on-board Wi-Fi and entertainment services; check with your airline for more information.

Airlines are responsible for returning all baggage to passengers in the same conditions in which it was checked out.

• Contact your airline, preferably at their counter at the airport or within 15 days after arrival, and report the situation to the company through a form provided by the airline or through any other form of statement made in writing.
• In order to file your complaint, you must present proof that your baggage has been checked out.
• In case your baggage is located by the airline, it shall be returned to the address informed.
• Baggage retains its lost/misplaced status for a maximum period of 30 days (for national flights) or 21 days (for international flights). In case it is not located and delivered within this deadline, the company shall reimburse the passenger.

• The fares charged by taxi drivers at Brazilian airports are set by their union or by a competent local authority - usually, the local municipal government.
• Registered airport taxi drivers have to comply with quality standards in order to provide safety and comfort to passengers.
• Should it be required, passengers may ask the representative of the registered taxi drivers for a vehicle equipped with accessibility devices.
• Public transport is regulated and provided by a competent local public authority - either at the municipal, state or federal district level.

• Currency exchange operations must be carried out by establishments authorized by the Brazilian Central Bank. You can find such establishments at airports and malls, where you can usually find banks or exchange brokers.
• Should you have any doubts, you can check the list of authorized establishments at here. You can also locate currency exchange establishments through the Câmbio Legal app.
• It is important to highlight that there is no value limit for currency exchange operations; however, for purchases and sales in which cash or traveler's checks are involved, there is a limit of BRL 10,000.00 (ten thousand Brazilian reais) per operation.

The following are subject to controls carried out by competent authorities:

• live animals,
• animal and plant products,
• weapons and ammunition, equipment and
• other products that may affect public health and safety, as well as the environment.

Animal and plant products

• Industrialized plant products, beverages and culinary oils, in relation to plant health requirements, are free to enter the country, and no documents need to be presented to the Ministry of Agriculture, Livestock and Supply (MAPA) when arriving in Brazil.
• For plant products and plant parts, accompanied by Plant Health Certificates issued by competent authorities in their country of origin, travelers must obtain with official agents in the country of origin a Plant Health Certificate and present them to MAPA inspectors upon arrival in Brazil.
• Animal products can only enter Brazil if previously authorized by MAPA, and this authorization must be requested by travelers before the trip by making petition with a MAPA office in their State of residence.
• Moreover, travelers must ask official veterinary authorities from the product's country of origin to issue an International Health Certificate, in compliance with requirements found in the authorization granted by MAPA, and present such certificate to MAPA inspectors upon arrival in Brazil.
• Animal and plant products acquired at duty-free shops located at Brazilian airports are free to enter the country, as they have already been submitted to previous controls by MAPA, and no documents need to be presented to the Ministry upon arrival in Brazil.

• Fresh fruit and vegetables.
• Insects, snails, bacteria and fungi.
• Flowers, plants or plant parts.
• Bulbs, seeds, seedlings and spuds.
• Cigars and tobacco for hookahs.
• Pet animals, such as dogs or cats, without the International Animal Health Certificate, as they can carry rabies as well as other diseases.
• Domestic and wild birds, as they may carry the influenza virus (bird flu).
• Exotic species, fish, ornamental birds and bees, as they may carry diseases that are not found in Brazil.
• Meat of any kind, either in natura or industrialized (sausages, ham, smoked meat, jerky, canned meat), as they may harbor infectious agents.
• Milk and other dairy products, such as cheese, butter, dulce de leche and yogurt, as they require special preservation conditions and may contain infectious agents.
• Bee products (honey, wax, propolis), as they may harbor infectious agents.
• Eggs and derived products, as they require special preservation conditions and may harbor infectious agents.
• Fish and derived products, due to the reasons above.
• Semen and embryos, as animal reproduction materials, which increases the risk of diseases spreading.
• Veterinary biological products (serum, vaccines and medication), which require proper registration.
• Animal feed (pet food, biscuits for cats and dogs, rawhide bones), which requires registration with MAPA.
• Soil.
• Crude untreated wood.
• Agrochemicals.
• Fertilizers.
• Biological materials for scientific research, including samples from animals, plants or plant parts, as well as kits for laboratory diagnosis.
• Food served on board.
• Animal and plant products acquired at duty-free shops overseas.

• Culinary oils.
• Industrialized plant products - either vacuum-packed, canned, in brine or other preservative.
• Chocolate.
• Beverages in general (tea, juice and soft drinks).
• Processed and packed yerba mate.
• Packaged ice cream and dessert powder.
• Packaged starch.
• Margarine and cocoa paste.
• Instant coffee.
• Toasted and ground coffee.
• Glucose and packaged & refined sugar.
• Cigarettes.